Are you Impacted by COVID-19 and Need Assistance?

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Housing & Shelter

Tenant Rights

If you are currently unable to pay your rent due to the COVID-19 crisis, you should contact your landlord/property manager, or you can first reach out to a rental counselor in your region for assistance. Please note: Currently all non-emergency Housing Court cases, including evictions, will be scheduled for, or continued to, a date no earlier than May.

Per the Regional Housing Network (RHN): Massachusetts Housing Consumer Education Centers (HCECs) are the regional one-stop shop for all things housing and collectively provide housing resources for the entire state. During the confusion and uncertainty of COVID-19, experienced HCEC counselors provide answers and help.

Greater Boston Legal Aid's graphic for Eviction Court Updates outlines changes to eviction cases in Housing Court and District Court during the Coronavirus pandemic. En español - COVID-19 y su Caso de Vivienda

Eviction & Foreclosure Freeze Information - Greater Boston Legal Services

Eviction Moratorium Protections explained in this video

COVID Evictions_REV Order portuguese  - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

COVID-19 và Nhà cửa - MassLegalHelp

COVID-19 ak lojman- MassLegalHelp

COVID-19 Eviction Court Update (3/24/20) - Greater Boston Legal Services

Information on Eviction & Foreclosure Freeze - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

Homeowner Rights and Resources

If you are currently unable to pay all of part of your mortgage due to the COVID-19 crisis, your first step should be to contact your lender/servicer. Submit a request to your lender/servicer stating you are experiencing a financial hardship during the COVID-19 emergency. Keep in mind that your mortgage relief options will depend on who owns or backs your mortgage, so you will need to figure out who services your mortgage. For more detailed information on how to find your mortgage servicer and how to understand forbearance and other homeowner remedies, click here.

Foreclosure counselors are another valuable resource that can provide assistance in assessing which mortgage relief options may be best for you. Foreclosure counseling services are offered at no charge to you throughout MA. If you would like to speak with a foreclosure counselor, please select one in your region from this page.

Per the Regional Housing Network (RHN): Massachusetts Housing Consumer Education Centers (HCECs) are the regional one-stop shop for all things housing and collectively provide housing resources for the entire state. During the confusion and uncertainty of COVID-19, experienced HCEC counselors provide answers and help.

DHCD Housing Resource Locator

Use this site by the Department of Housing and Community Development (DHCD) to access local housing resources, including local housing authorities, regional housing agencies, and emergency shelter providers, by municipality. Select your community using the drop down at the top.

Homeless Shelters

Emergency Assistance - Family Homeless Shelters
If you are a family seeking shelter, please call 1-866-584-0653. With office closures until at least April 3rd, families with children seeking to apply for Emergency Assistance (EA) shelter only can apply by phone with the Department of Housing and Community Development (DHCD). More details about the EA program can be found here: http://mahomeless.org/index.php/families-with-children

Emergency Shelter Assistance for Individuals
List of individual homeless shelters in Massachusetts, maintained by the Department of Housing and Community Development. Visit: https://hedfuel.azurewebsites.net/iShelters.aspx

Food Access

Click here to see basics of SNAP. If you have lost your job or your income due to COVID-19, please use these resources to get information on how apply, the current procedures at Department of Transitional Assistance, etc. Flyer by MLRI, Project Bread, and Greater Boston Food Bank.

Home delivered meals for Older adults:
Meals on Wheels - Ethos – Boston - Some older adults may qualify to receive home delivered meals. If you, or someone you know, is 60 or older and is interested in receiving meals delivered to their home, please call 617-477-6606 or visit www.ethocare.org.

FoodSource Hotline
Call this toll-free hotline run by Project Bread to connect to food resources in your community and for help applying to the food assistance program SNAP. For more information, visit: http://www.projectbread.org/get-help/ Or call: 1-800-645-8333 / TTY 1-800-377-1292

 

Legal Aid

Go to www.MassLRF.org -- the short search asks for location, household size and income, as well as the type of case anyone needs help with.  The search results will give contact information for legal services and other programs that may be able to help.

Check out MLRI's most updated webpage www.MassLegalHelp.org/COVID-19, which will address common questions related to legal rights and the COVID-19 pandemic

Greater Boston Legal Aid's graphic for Eviction Court Updates outlines changes to eviction cases in Housing Court and District Court during the Coronavirus pandemic. En español - COVID-19 y su Caso de Vivienda

Eviction & Foreclosure Freeze Information - Greater Boston Legal Services

Eviction Moratorium Protections explained in this video

COVID Evictions_REV Order portuguese  - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

COVID-19 và Nhà cửa - MassLegalHelp

COVID-19 ak lojman- MassLegalHelp

COVID-19 Eviction Court Update (3/24/20) - Greater Boston Legal Services

Information on Eviction & Foreclosure Freeze - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

Childcare

Find a list of emergency drop-in care in Massachusetts. This is not business as usual. The emergency programs by Department of Early Education and Care (EEC) open represent about 5% of normal child care capacity across the Commonwealth. This is drop-in, temporary child care that is being made available to those who are working for essential business like healthcare and have no other option for care during this public health crisis. 

EEC has updated their website with FAQs, more information about Exempt Emergency Child Care Programs and specific information for child care providersparents and guardians and early educators.

 

Personal Care Attendants (PCAs)

If you or a family member or friend is a MassHealth member who receives hands-on support from a PCA but is short PCAs during the COVID-19 outbreak, call the MassOptions hotline at 1-844-422-6277 to obtain home health aide services.

Click here to download the letter that was provided by MassHealth for PCAs/Workers to show they are an essential employee. You can also find this letter on the BCIL website at www.bostoncil.org.

 

Employment Issues & Unemployment

Filing for Unemployment
Mass.Gov has a site for Important Unemployment Information where you can apply online, find FAQs, and sign up to attend a virtual town hall on applying for unemployment assistance.

Attorney General's Guidance for Employers and Employees
When to use sick time? What are the qualifications for unemployment? How to get a loan for small business? Check out the Attorney General’s Guidance for Employers and Employees During the Coronavirus Public Health Emergency - https://www.mass.gov/service-details/frequently-asked-questions-about-covid-19-employee-rights-and-employer-obligations?fbclid=IwAR3KndHOF_JrHkE0obbnewGXec2_Zz4ILqohix8bpol0eNPzDAPEAKKxlYw

Workers' Rights
The Massachusetts Office of the Attorney General is offering online Know Your Rights Educational Trainings regarding Workers' Rights and Earned Sick Time (in multiple languages). You can register for these trainings or share them amongst your networkings using on Eventbrite: https://www.eventbrite.com/e/office-of-attorney-general-maura-healey-webinar-week-tickets-99353709620