Are you Impacted by COVID-19 and Need Immediate Assistance?

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Paying my rent

In Massachusetts, there is currently an eviction and foreclosure moratorium, set to expire October 17, 2020. This video helps to explain the protections awarded under the moratorium.

If you are currently unable to pay your rent due to the COVID-19 crisis, you should contact your landlord/property manager to let them know you are unable to pay. Per the Massachusetts Department of Housing and Community Development (DHCD), you must send notice and documentation to your landlord or your landlord’s management agent within 30 days following the date your rent was due. Please see DHCD's guidance and instructions on how to format and send this notice. However, you will still be responsible for paying rent when the moratorium ends and should make attempts to pay as much of your rent as you can during the moratorium.

To find rental financial assistance, you should reach out to a rental counselor or Housing Consumer Education Center (HCEC) in your region. HCECs are the regional one-stop shop for all things housing and collectively provide housing resources for the entire state. You can also contact the Lawyers for Civil Rights RAFT Application Assistance Initiative for help completing a Residential Assistance for Families in Transition (RAFT) application. 

There may be a local emergency rental assistance program specific to your city or town that you can apply for. Visit the Housing Toolbox for a comprehensive Excel sheet and contact information for local emergency rental assistance programs across the state. This information will be updated monthly. You can reach out to Dana LeWinter with any questions on the local emergency rental assistance programs or how to use this spreadsheet.

Greater Boston Legal Aid's graphic for Eviction Court Updates outlines changes to eviction cases in Housing Court and District Court during the Coronavirus pandemic. En español - COVID-19 y su Caso de Vivienda

Eviction & Foreclosure Freeze Information - Greater Boston Legal Services

COVID Evictions_REV Order portuguese  - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

COVID-19 và Nhà cửa - MassLegalHelp

COVID-19 ak lojman- MassLegalHelp

Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

Currently all non-emergency Housing Court cases, including evictions, will be scheduled for, or continued to, a date no earlier than July - potentially longer.

DHCD Housing Resource Locator

Use this site by the Department of Housing and Community Development (DHCD) to access local housing resources, including local housing authorities, regional housing agencies, and emergency shelter providers, by municipality. Select your community using the drop down at the top.

Paying my mortgage

In Massachusetts, there is currently an eviction and foreclosure moratorium, set to expire October 17, 2020. This video helps to explain the protections awarded under the moratorium.

If you are currently unable to pay all of part of your mortgage due to the COVID-19 crisis, your first step should be to contact your lender/servicer. Submit a request to your lender/servicer stating you are experiencing a financial hardship during the COVID-19 emergency. Keep in mind that your mortgage relief options will depend on who owns or backs your mortgage, so you will need to figure out who services your mortgage. For more detailed information on how to find your mortgage servicer and how to understand forbearance and other homeowner remedies, click here.

Foreclosure counselors are another valuable resource that can provide assistance in assessing which mortgage relief options may be best for you. Foreclosure counseling services are offered at no charge to you throughout MA. If you would like to speak with a foreclosure counselor, please select one in your region from this page.

Per the Regional Housing Network (RHN): Massachusetts Housing Consumer Education Centers (HCECs) are the regional one-stop shop for all things housing and collectively provide housing resources for the entire state. During the confusion and uncertainty of COVID-19, experienced HCEC counselors provide answers and help.
 

Finding shelter

Emergency Assistance - Family Homeless Shelters
If you are a family seeking shelter, please call 1-866-584-0653. With office closures until at least April 3rd, families with children seeking to apply for Emergency Assistance (EA) shelter only can apply by phone with the Department of Housing and Community Development (DHCD). More details about the EA program can be found here: http://mahomeless.org/index.php/families-with-children

Emergency Shelter Assistance for Individuals
List of individual homeless shelters in Massachusetts, maintained by the Department of Housing and Community Development. Visit: https://hedfuel.azurewebsites.net/iShelters.aspx

DHCD Housing Resource Locator
Use this site by the Department of Housing and Community Development (DHCD) to access local housing resources, including local housing authorities, regional housing agencies, and emergency shelter providers, by municipality. Select your community using the drop down at the top.

Greater Boston Legal Services' COVID-19 Shelter Updates (3/24/2020)
 

Putting food on the table

This flyer outlines the basics of SNAP food assistance, formerly known as food stamps. If you have lost your job or your income due to COVID-19, please use the resources in this flyer to determine eligibility, apply, check the status of your application, etc.

FoodSource Hotline
Call this toll-free hotline run by Project Bread to connect to food resources in your community and for help applying to the food assistance program, SNAP: 1-800-645-8333 / TTY 1-800-377-1292 or visit Project Bread's website.

Home delivered meals for Older adults:
Some older adults may qualify to receive home delivered meals from Meals on Wheels/Ethos in Boston. If you, or someone you know, is 60 or older and is interested in receiving meals delivered to their home, please call 617-477-6606 or visit https://www.ethocare.org/nutrition/meals-on-wheels/.

Accessing legal aid

Go to www.MassLRF.org -- the short search asks for location, household size and income, as well as the type of case anyone needs help with.  The search results will give contact information for legal services and other programs that may be able to help.

Check out MLRI's most updated webpage www.MassLegalHelp.org/COVID-19, which will address common questions related to legal rights and the COVID-19 pandemic

Greater Boston Legal Aid's graphic for Eviction Court Updates outlines changes to eviction cases in Housing Court and District Court during the Coronavirus pandemic. En español - COVID-19 y su Caso de Vivienda

Eviction & Foreclosure Freeze Information - Greater Boston Legal Services

Eviction Moratorium Protections explained in this video

COVID Evictions_REV Order portuguese  - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

COVID-19 và Nhà cửa - MassLegalHelp

COVID-19 ak lojman- MassLegalHelp

COVID-19 Eviction Court Update (3/24/20) - Greater Boston Legal Services

Information on Eviction & Foreclosure Freeze - Greater Boston Legal Services
Know Your Rights in Housing Court - Northeast Legal Aid
Sus Derechos en la Corte de Vivienda - Northeast Legal Aid

Finding childcare

Find a list of emergency drop-in care in Massachusetts. This is not business as usual. The emergency programs by Department of Early Education and Care (EEC) open represent about 5% of normal child care capacity across the Commonwealth. This is drop-in, temporary child care that is being made available to those who are working for essential business like healthcare and have no other option for care during this public health crisis. 

EEC has updated their website with FAQs, more information about Exempt Emergency Child Care Programs and specific information for child care providersparents and guardians and early educators.

 

Getting a Personal Care Attendant (PCA)

If you or a family member or friend is a MassHealth member who receives hands-on support from a PCA but is short PCAs during the COVID-19 outbreak, call the MassOptions hotline at 1-844-422-6277 to obtain home health aide services.

Download the letter provided by MassHealth for PCAs/workers to show they are an essential employee. You can also find this letter as well as more resources on PCAs on the Boston Center for Independent Living (BCIL) website.

 

Applying for Unemployment

Filing for Unemployment
Mass.gov has a page for Important COVID-19 Unemployment Information where you can apply for unemployment online, find FAQs, and sign up to attend a virtual town hall on applying for unemployment assistance.

Attorney General's Guidance for Employers and Employees
When to use sick time? What are the qualifications for unemployment? How to get a loan for small business? Check out the Attorney General’s COVID-19 FAQs for Employee Rights and Employer Obligations, which is available in multiple languages.