Project and Operations Manager

Dudley Street Neighborhood Initiative (DSNI) is a thirty-five year-old resident-led, non-profit planning and organizing group in the Roxbury/North Dorchester area of Boston.  DSNI’s mission is to empower Dudley residents to organize, plan for, create, and control a vibrant, diverse and high quality neighborhood in collaboration with community partners. DSNI's approach to neighborhood revitalization is comprehensive and focuses on four strategic areas – Development without Displacement, Resident Empowerment, Neighborhood Development and Youth Voice. In partnership with nonprofit organizations, businesses, and religious institutions serving the neighborhood, DSNI works to implement resident-led revitalization plans.

Dudley Neighbors Inc. (DNI) is the community land trust established by DSNI thirty years ago to carry out the economic development plans of the neighborhood, which includes development without displacement, affordable housing, and community economic development.  DNI’s economic development and housing activities are based on DSNI’s vision and implemented by the DSNI Sustainable Economic Development team. DNI partners with nonprofit and private developers to build affordable housing, commercial spaces and other uses determined through community planning processes and serves as the steward of the land.  The land trust now owns more than 30 acres of land in the Dudley neighborhood, with 226 units of affordable housing, community farms, a greenhouse, playgrounds and commercial spaces.  

RESPONSIBILITIES:

This position reports to the DNI Director.  The Manager will work closely with DNI’s Director to further the anti-displacement and economic development strategies of DNI and DSNI. The Project and Operations Manager will have primary responsibility for overseeing all aspects of the operation of the land trust, including: 

• Responding to the needs of land trust homeowners and stewarding DNI’s existing portfolio of resale-restricted housing
• Implementing DNI policies and procedures related to the operation of the land trust
• Supporting DNI Director in pursuing new development opportunities to bring affordable housing and other amenities onto the land trust
• Assisting the DNI Director to support the DNI Board of Directors
• Representing DNI at gatherings and events of the community land trust movement at a local and national level
• Support DNI Director in Financial Management and Fundraising in support of DNI activities 

Specific Responsibilities include:

• Oversee post-purchase stewardship support for DNI homeowners, including technical assistance around refinancing and home repairs
• Ensure quick response to resolve stewardship-related requests from DNI homeowners
• Ground Lease Fee Billing management and monthly homeowner invoice mailings
• Management of bill payments for all matters related to the land trust and coordinating good record keeping of all transactions
• Maintenance and updating of social media platforms that represent DNI (Facebook, Twitter, website)
• Oversee asset management of buildings and lots, including managing landscaping, snow removal, and maintenance contracts
• Provide technical assistance and information regarding the community land trust model to homeowners, developers, lenders, realtors, attorneys and the general public
• Work with DNI staff and board to maintain and improve program policies, procedures and databases
• Oversee maintenance and compliance of all properties in DNI stewardship portfolio
• Prepare materials for annual audit and tax reports to ensure compliance with all governmental regulations and private grantor requirements
• Represent the organization to the public- including elected officials, funders, partners and stakeholders
• Work with DNI Director and Board of Directors to implement strategies and policies to promote and sustain DNI and the community land trust model
• Oversee and monitor development and marketing of new residential and commercial projects built on the land trust by development partners
• Work with DNI Director and community partners and government agencies to identify potential sites for development/redevelopment of housing and other community uses
• Assist with technical assistance and trainings for emerging land trusts in Metro Boston
• Preparation of DNI Annual Event with help from DNI Director and DSNI staff
• Participate in DSNI staff meetings, retreats and events

QUALIFICATIONS:

• Bachelor’s degree required.  Master’s degree in urban planning, real estate development or related field preferred
• Understanding of community land trust model and the Dudley neighborhood 
• Proven experience and knowledge of real estate development and asset management
• Excellent communication and interpersonal skills and ability to relate to residents and external partners and stakeholders
• Proven experience and knowledge of project management, budgeting, financial systems, organizational development
• Experience working in a multicultural community
• Leadership skills, including networking and staff and board communication
• Experience working with city and state government agencies
• Knowledge of public and private financing options for affordable housing
• Ability to build strong partnerships with diverse groups of constituents
• Experience in comprehensive community change initiatives
• Computer fluency in working with Word, Excel, Quickbooks, Powerpoint preferred
• Spanish and/or Cape Verde Kriolu/Portuguese language skills a plus

Salary range for this position is $50,000 to $55,000 based on experience.  DSNI offers a comprehensive benefits package.