Financial Coaching and Homeownership Programs Manager

Financial Coaching and Homeownership Programs Manager

Allston Brighton Community Development Corporation (Allston Brighton CDC) seeks a Manager for its Financial Coaching and Homeownership Education and Counseling Programs. These programs help people in our community to increase their understanding of credit, debt, savings, budgeting, and the homeownership process, with the goals of building assets, stabilizing housing situations, and preparing for and achieving homeownership.

Allston Brighton CDC partners with residents to increase their economic wellbeing and stabilize their neighborhood while fostering connections and community, so residents can build the lives they envision for themselves.

Rapidly rising housing costs in Allston Brighton disproportionately affect the neighborhood's most vulnerable residents, creating housing instability and displacement of low- and moderate-income individuals from important community foundations like public transportation, access to health care, jobs, their families, and more. As the only nonprofit dedicated entirely to working with Allston Brighton residents in addressing the impacts of the housing crisis, Allston Brighton CDC amplifies the voices of residents to mitigate the effects of transiency, increased development, and social inequity by advocating for affordable homes, neighborhood stability, and resident leadership.

Our financial coaching program serves residents with a range of incomes as they formulate and pursue their financial goals, ranging from paying their rent on time, to increasing their income through job training and employment, to saving for and purchasing their first home.

Our homebuyer education and counseling program, The Homebuying Mentors®, is an independent resource to help people plan for and achieve affordable, sustainable homeownership. The Homebuying Mentors® has served Massachusetts residents, both in person and online, for more than 20 years. We utilize web and social media tools to increase our reach to more first-time homebuyers and provide an easy access to high-quality information and resources, so that first-time homebuyers can make sound decisions during the process of purchasing their homes.

This position is full-time and reports to the Executive Director. The Financial Coaching and Homeownership Programs Manager oversees the work of one staff member, the Financial Coaching and Homeownership Programs Coordinator.

Duties and Responsibilities include:

Homebuyer Counseling and Financial Coaching
• Work with homeownership class graduates to discern need for short-term counseling versus long-term coaching needs
• Ensure up-to-date financial coaching processes in accordance with grant guidelines
• Manage volunteer homebuying/financial coaches, and additional coaching staff as the program grows
• Collaborate with Resident Services staff to provide financial coaching to residents of our properties
• Provide one-on-one financial coaching to people with a range of incomes and goals
• Assist participants with goal-setting, budgeting, credit building/rebuilding, debt repayment, savings, tracking progress
• Provide referrals to other professionals and resources as needed
• Maintain files and Salesforce records for all participants

Homeownership Education
• Coordinate, facilitate, and teach in-person Homebuying 101 classes and facilitate use of online homebuying course, The Road Home
• Secure and manage class sponsorships, volunteers, and program participants with assistance from the Financial Coaching and Homeownership Coordinator
• Update all program materials, both print and online with assistance from the Financial Coaching and Homeownership Coordinator
• Collaborate with community partners, including representing Allston Brighton CDC at appropriate homeownership forums

Data Management and Reporting
• Oversee all data management and reporting, which will be a primary responsibility of the Financial Coaching and Homeownership Coordinator
• Work with other staff and Salesforce consultant on CMS system updates
• Oversee and perform ongoing program reporting, including HUD, grant, United Way, others as necessary
• Work with Financial Coaching and Homeownership Coordinator to follow-up and track homebuying class graduates for progress including counseling, coaching and home purchases
• Work with Financial Coaching and Homeownership Coordinator to track and prepare reports on new homeowners, including an Annual Outcomes report
Outreach and Marketing
• Manage program marketing and outreach in collaboration with Communications Manager
• Oversee annual production of the Homeownership Resource Guide with Financial Coaching and Homeownership Coordinator
• Oversee design of marketing materials for the program
• Work with Communications Manager on social media for program promotion

Volunteer Management
• Manage volunteer real estate professionals who present at classes, and support the program through the giving of knowledge, expertise and financial support
• Manage and supervise volunteers who support both homebuying counseling and financial coaching efforts
• Coordinate efforts with other staff responsible for financial coaching in the Resident Services program.

Our Ideal Candidate

Our ideal candidate is a highly organized and detail-oriented person who is excited about the opportunity to work in a community-based nonprofit and help residents build greater economic and housing stability and success.

They will have many of the following skills and experiences:

• At least five years of work experience, preferably in community development or a related field, and a B.A. degree or equivalent
• Ability to build and lead a team, collaborate with departments on programming, support and motivate others
• Skill managing multiple priorities in a fast-paced environment
• Excellent communication skills both written and verbal
• Strong facilitation and public speaking skills
• Ability to set, follow-through, and measure progress against goals
• Competency with fundraising, including one-on-one relationship building and grant writing
• Successful experience in working with people of diverse cultural and economic backgrounds
• Proficient in Microsoft Office, adept with social media platforms
• Facility in multiple languages, such as Cantonese, Mandarin, and Spanish
• Experience with adult education techniques
• Understanding of the residential real estate and mortgage industry
• Understanding of the basics of credit, debt, and budgeting, as well as financial coaching practices and techniques
• Experience with public relations and marketing
• Some experience with Salesforce, WordPress, Google Analytics

All Allston Brighton CDC staff share administrative responsibility for the organization, assume new and emerging responsibilities as the organization evolves, and engage in learning opportunities to share new information and knowledge that can help inform the future of the organization. This position requires work approximately one evening a week, occasional weekend work, and some travel for professional development opportunities.

Salary and benefits are competitive and commensurate with experience. 

Allston Brighton CDC is an equal opportunity employer. People of color and residents of Allston Brighton are strongly encouraged to apply for this position.