Financial Coaching and Homeownership Program Coordinator

Financial Coaching and Homeownership Program Coordinator

Allston Brighton Community Development Corporation (Allston Brighton CDC) seeks a Program Coordinator who will primarily support our work on Financial Coaching and Homeownership (75% time). These programs help people in our community to increase their understanding of credit, debt, savings, budgeting, and the homeownership process, with the goals of building assets, stabilizing housing situations, and preparing for and achieving homeownership. The Coordinator will also work with (25% time) the Resource Development Manager and Director of Finance to support the CDC’s fundraising, finance, and administrative functions.

Allston Brighton CDC partners with residents to increase their economic wellbeing and stabilize their neighborhood while fostering connections and community, so residents can build the lives they envision for themselves.

Rapidly rising housing costs in Allston Brighton disproportionately affect the neighborhood's most vulnerable residents, creating housing instability and displacement of low- and moderate-income individuals from important community foundations like public transportation, access to health care, jobs, their families, and more. As the only nonprofit dedicated entirely to working with Allston Brighton residents in addressing the impacts of the housing crisis, Allston Brighton CDC amplifies the voices of residents to mitigate the effects of transiency, increased development, and social inequity by advocating for affordable homes, neighborhood stability, and resident leadership.

Our financial coaching program serves residents with a range of incomes as they formulate and pursue their financial goals, ranging from paying their rent on time, to increasing their income through job training and employment, to saving for and purchasing their first home.

Our homebuyer education and counseling program, The Homebuying Mentors®, is an independent resource to help people plan for and achieve affordable, sustainable homeownership. The Homebuying Mentors ® has served Massachusetts residents, both in person and online, for more than 20 years. We utilize web and social media tools to increase our reach to more first-time homebuyers and provide an easy access to high-quality information and resources, so that first-time homebuyers can make sound decisions during the process of purchasing their homes.

This position is full-time, non-exempt and reports primarily to the Financial Coaching and Homeownership Manager. We are open to considering applicants that would prefer less than full-time employment, as long as it’s 20 hours a week or more. If you are interested in a part-time arrangement, please indicate that in your cover letter.
Duties and Responsibilities include:

Homebuyer Counseling and Financial Coaching
• Work with program manager to respond to inquiries from participants and potential participants, including providing referrals to other professionals and resources as needed
• Maintain files and Salesforce records for participants

Homeownership Education
• Coordinate logistics and registration for our in-person Homebuying 101 classes and online homebuying course, The Road Home
• Support the Financial Coaching and Homeownership Manager by confirming and communicating with class presenters, sponsors, and program participants
• Work with the Financial Coaching and Homeownership Manager to update program materials, both print and online

Data Management and Reporting
• Coordinate data management and reporting with oversight from the Financial Coaching and Homeownership Manager
• Collect and track required program data via all required data management systems, including Salesforce, HomeCounselor Online, and ETO
• Work with other staff and Salesforce consultant on CMS system updates
• Perform ongoing program reporting, including HUD grant and others with oversight from the Financial Coaching and Homeownership Manager
• Follow-up and track homebuying class graduates for progress including counseling, coaching and home purchases
• Track and prepare reports on new homeowners, including an Annual Outcomes report

Outreach and Marketing
• Work with Financial Coaching and Homeownership Manager and Communications Manager on program marketing and outreach
• Produce Homeownership Resource Guide annually with Financial Coaching and Homeownership Manager
• Work with Financial Coaching and Homeownership Manager and Communications Manager on social media for program promotion

Volunteer Coordination
• Support the program’s volunteers by helping with information, logistics, scheduling, and more

Resource Development and Administration
• Assist the Resource Development and Communications Manager with gift acknowledgements, collecting data for grant reporting, preparing agendas and materials for board and staff meetings, representing the CDC at community outreach and engagement events, and more
• Assist the Finance Manager with a range of office duties
• Support the office and staff by ordering office supplies, acting as liaison to service providers, and helping with meeting logistics

Our Ideal Candidate

Our ideal candidate is a highly organized and detail-oriented person who is excited about the opportunity to work in a community-based nonprofit and help residents build greater economic and housing stability and success.

They will have many of the following skills and experiences:

• At least two years of work experience, preferably in community development or a related field, and a B.A. degree or equivalent
• Ability to work as a team, collaborate with departments on programming, and engage positively with our clients and community
• Skill managing multiple priorities in a fast-paced environment
• Excellent communication skills, both written and verbal
• Ability to set goals and follow-through to their achievement
• Successful experience in working with people of diverse cultural and economic backgrounds
• Proficient in Microsoft Office, adept with social media platforms
• Facility in multiple languages, such as Cantonese, Mandarin, and Spanish
• Some experience with Salesforce, WordPress, Google Analytics

All Allston Brighton CDC staff share some level of administrative responsibility for the organization, assume new and emerging responsibilities as the organization evolves, and engage in learning opportunities to share new information and knowledge that can help inform the future of the organization. This position may require some evening work, occasional weekend work, and some travel for professional development opportunities.

Salary and benefits are competitive and commensurate with experience.

Allston Brighton CDC is an equal opportunity employer. People of color and residents of Allston Brighton are strongly encouraged to apply for this position.