Fair Housing Client Advocate

Job Type
Metro Housing|Boston
Contact Name
Samentha Alphonse
Contact Email
Contact Phone

1411 Tremont Street
Boston, MA
United States

Job Description



Metro Housing Boston (formerly Metropolitan Boston Housing Partnership) is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years’ experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.

Metro Housing|Boston’s mission:  “We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security and an improved quality of life.”



As a member of the Fair Housing Project, the Fair Housing Client Advocate is responsible to advocate on behalf of Metro Housing clients who are raising allegations of illegal discrimination or when it is apparent that discrimination based on membership in a civil rights protected class has happened.  The process involves preliminary determination of discrimination, identification of options for the client including conciliation of the matter.  Metro Housing has an internal mandatory Fair Housing Client referral policy that generates requests for assistance directly from Metro Housing staff to the FH Project Staff.  Additional request for assistance come from the agency’s website, referrals from outside agencies including service providers, advocates, government agencies and self-referrals.  The Fair Housing Project has an ambitious education component which includes both internal and external trainings.




Senior Advisor on Civil Rights & Fair Housing


  • Conduct intake of client discrimination allegations, assess the situation, including fact finding for determination of probable discriminatory status as covered by the Fair Housing Amendments Act of 1988, Sec. 504 of the Rehabilitation Act, Americans with Disabilities Act, Civil Rights Act of 1968 Title VI, MA CH 151B and/or local municipal civil rights ordinances.
  • In cases of probable illegal acts of discrimination, advocate on behalf of the client to conciliate the matter such as but not limited to contacting property owners/property managers in instances of alleged or actual fair housing noncompliance to resolve such issues.
  • Represent clients at administrative hearing on an as needed basis at MCAD, BFHC and CHRC.
  • In consultation with Senior Advisor, refer clients to the Fair Housing Center of Greater Boston, Boston Fair Housing Commission, Cambridge Human Rights Commission, MA Commission Against Discrimination, Dept. of Housing & Urban Development or the MA Attorney-General’s Office on an as needed basis.
  • Coordinate referrals to the Suffolk University Law School Housing Discrimination Testing Program for representation of Metro Housing clients as well as request for testing.
  • Participate in all file reviews and client case conferences when there indications of or are actual incidences of civil rights issues for clients in any of the Metro Housing programs.
  • Provide technical assistance on housing civil rights, within reason, to property owners and property managers to prevent discriminatory actions.
  • Conduct the fair housing section of all briefing sessions for rental assistance programs at Metro Housing including but not limited HCV, MRVP, HomeBASE, etc.


  • Knowledge of relevant civil rights laws, interpretation & implementations
  • Minimum of 3 years of advocacy experience or legal training.
  • Experience working with or in government agencies.
  • Strong research and writing abilities
  • Ability to work independently with minimal supervision.
  • Strong interpersonal skills & able to handle client crisis situations
  • Preference for Master’s degree or JD or BA with related work experience exceeding 3 years.
  • Proficient with Windows, Microsoft Word, Excel & Access
  • Multi-lingual skills required verbally and written in any of the following languages: Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Spanish & Haitian Creole.
Application Instruction



Salary:  $50,800 and excellent benefits. Please see website:  http://metrohousingboston.org/



TO APPLY:                           Resume and cover letter to:

                                                Human Resources

                                                Metro Housing|Boston

                                                1411 Tremont Street

                                                Boston, MA 02120