Youth and Community Engagement Coordinator

Job Type
Brookline Housing Authority
Contact Name
Susan Fertig
Contact Email
Contact Phone

90 Longwood Avenue
Brookline, MA
United States

Job Description

As part of a growing team, this position will help to bridge equity gaps for residents of Brookline public housing – with a focus on youth, families, and technology - through dynamic outreach and enriching, community-based programming.

Essential Duties and Responsibilities

  • Manage the day-to-day operations of the BHA’s three family learning center spaces and technology access initiatives, including providing weekly, open-access learning center hours and enrichment programming for youth and adults.
  • Maintain attractive, safe, and well-equipped learning spaces and technology for residents of all ages, including: securing technical support when needed and making recommendations and requests for equipment and facility upgrades, furnishings, and program materials.
  • Coordinate and maintain a calendar of resident-oriented programming along with the RSP team.
  • Coordinate with the RSP team to effectively outreach to, enroll, and engage residents in programming, ensuring continuity of services and participation.
  • Plan and deliver age-appropriate, respectful, relevant, and engaging enrichment for youth and adults, including homework help, literacy, arts and hands-on activities, and online learning.
  • Provide limited one-to-one training to adults and seniors with limited computer knowledge.
  • Collaborate with community partners to enhance resident access to relevant resources and programs.
  • Support family/school/community connections through on-going, positive communication with parents, coordination of FLC space use with community providers, and serve as a liaison in relevant meetings, to advocate for the needs of BHA youth.
  • Coordinate with the Resident Services Program Director to select and supervise several part-time instructors and resident leaders, including timely completion of background checks, scheduling, and on-going monitoring of program activities.
  • Assist with development, implementation, and updating of family learning center program policies, forms, and data tracking systems to improve program delivery.
  • Assist with resident services communications and marketing, including regular newsletters, website updates, and social media strategy.
  • Organize or assist with special events, such as family nights and annual volunteer appreciation, including management of site space and childcare as needed.
  • Help facilitate groups or workshops according to availability, skills, interests, and identified community needs.
  • Maintain and submit accurate and timely records according to administrative requirements, including program data and finance/payroll/invoice documentation.

Behavioral Competencies

  • Genuine enthusiasm for community outreach, educational equity, and digital inclusion.
  • Responsible, self-motivated, and adaptable to evolving program needs and opportunities.
  • Willingness to “roll up one’s sleeves” to get the job done and support the broader team as needed.
  • Ability to plan and implement creative, engaging enrichment plans and group activities.
  • Ability to work flexible hours including occasional evenings.

Education and/or Experience

  • Associate’s degree in education or related field and a minimum of three (3) years of experience working effectively with diverse children, families, staff, and community partners, ideally in youth development or education setting. Equivalent combination of education and experience may be considered.  Bachelor’s degree and one (1) year of supervisory experience or volunteer management preferred.
  • Excellent verbal and written communication skills (English).
  • Bilingual skills highly desirable but not required.
  • Familiarity with Brookline preferred.

Technical Skills

To perform this job successfully, the employee should have strong computer skills in Microsoft Office, Google Suite, graphic design (e.g., Canva), and social media.

Compensation & benefits:

  • 10-month, renewable contract position.
  • 32 hours/week with the potential for additional hours.
  • The BHA offers a competitive salary and strong benefits package including state GIC health insurance, a transit stipend, education allowance, and a defined-benefit pension.
Application Instruction

To apply: Please submit a resume and statement of interest to the Resident Services Program Director at

Anticipated start date: October 2021.

The BHA is an equal opportunity/affirmative action, Section 3 employer.  Women, LGBTQ individuals, minorities, veterans, Section 3 qualifying individuals (defined as being a public housing resident or a “low-income resident”-80% of Area Median Income), and persons with disabilities are strongly encouraged to apply.