South Middlesex Opportunity Council (SMOC), headquartered in Framingham, MA is a multi service organization that works in the community organizing resources for social change & economic independence. Our four main areas of programming include: Behavioral Health Services, Comprehensive Housing Services, Employment and Education, and Family & Nutrition.
“To improve the quality of life of low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating the community; building a community of support; participating in coalitions with other advocates and searching for new resources and partnerships”
We offer a competitive salary, excellent benefits package and an exceptional time off program. We believe in quality of life for all individuals including our employees.
Oversee the IPS Program by supervising employment specialists and serving as administrative liaison to other coordinators and staff within the Community Based Flexible Services at Advocates, Inc.
•Coordinate the services and team performance in relation to the Individual Program and Support (IPS) contract that SMOC provides subcontracted supported employment services and their associated administrative requirements.
•Direct the daily operations in the provision of employment services through the IPS Program. Ensure ongoing compliance on performance-based requirements and program outcomes. Meet all contractual submissions for outcomes.
•Supervisor staff including completing required paperwork and providing timely mentoring, training, discipline and performance reviews. Monitor staff completion of paperwork and assure submission to advocates as necessary.
•Coordinate referrals for supported employment and education services and assign employment specialists to work one to one with clients.
•Ensure, analyze and review all data collection and reporting for IPS Program. This Includes writing Quarterly and Annual Reports, monitoring Octopia for outcomes and maintaining Client Census.
•Conduct monthly vocational supervision to employment specialist team using case examples and following principles and procedures of the IPS supported employment model.
•Provide individual supervision to employment specialist as needed.
•Act as liaison to other coordinators in the Community Based Flexible Services program both at advocates and across the state.
•Regularly attend Advocates Clinical Team Meetings
•Monitor and ensure the integration of the employment specialists with treatment teams.
•Continue to provide supported employment and education services to caseload.
•Maintain caseload of clients and provide educational and employment support services as needed. Complete necessary paperwork in a timely manner.
•Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty.
•Attend & Participate in engagement team meetings and communicate effectively with clients and staff in other specialty areas.
•Ensure compliance with the program/ department, agency and/or funder requirements, as well as, SMOC policies & procedures.
•Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
•Associate’s degree or equivalent work experience, advanced degree preferred.
•Previous experience as an employment specialist assisting clients with severe mental disorders in obtaining and maintaining competitive employment and education is desired.
•Previous supervisory experience is desired.
•Strong written and verbal communication skills required.
•Massachusetts driver’s license and access to a vehicle is a must.
•Directly reports to Component Director of Employment Programs.
•Direct reports of this position are Employment Specialists.
Travel in state may be required. As part of the responsibilities of this position, the IPS Program Supervisor will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.
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