Housing Specialist-ATARP

Job Type
Bay Cove Human Services
Contact Name
Margaret Chapin
Contact Email
Contact Phone

66 Canal St
Boston, MA
United States

Job Description

The Housing Specialist will work flexibly to assist individuals to find, secure, and retain housing as part of a housing first program for individuals who experience co-occurring mental health and substance abuse issues as part of the Assertive Treatment and Relapse Prevention Program (ATARP).

This position contributes to Bay Cove’s Mission by engaging with individuals served by the ATARP program, and working with them to realize their goal of getting and keeping housing.


  • Engage in relationship building with identified candidates for a housing first program with sensitivity to the needs of the long term homeless population with concurrent mental health and substance use issues.
  • Provide housing search assistance for individuals served, identifying housing leads, completing applications to place individuals on waitlists, and following up with landlords and property management companies regarding leads, application status, and waitlist status.
  • Develop and maintain relationships with landlords and property managers to secure new housing opportunities as they arise and to address concerns that interfere with individuals’ ability to remain housed.
  • Assist in apartment set up and turn over including shopping, ordering furniture, receiving deliveries, setting up units, coordinating cleaners, etc.
  • Provide client transportation for housing-related appointments and general case management tasks and conduct home visits once individuals are housed.
  • Complete documentation pertaining to the client clinical and housing records and maintain a housing chart for each individual that meets HUD/DHCD/DMH requirements with assistance from Bay Cove’s housing department.
  • Work with individuals served and landlords/property managers to resolve deficiencies identified during the DMH licensing process and communicate outcomes to the QM Department.
  • Provide on-going support for housed individuals to retain tenancy and integrate positively into the community.
  • Provide crisis assessment, prevention, and needed interventions to maintain housing.
  • Complete other duties and projects as assigned by supervisor.


  • BA preferred; but minimally a GED or High School Diploma.
  • Two years direct care experience providing services to adults with mental health issues, substance abuse issues, and those who have experienced homelessness.
  • Valid driver’s license and use of one’s personal vehicle.
  • Demonstrated commitment to housing as an essential right for all persons.
  • Demonstrated ability to work independently while keeping in close communications with other ATARP staff and stakeholders.
  • Demonstrated organization skills and professional written and verbal communication skills.
  • Flexibility to work evenings and weekends on an as needed basis.
  • Proficiency in word processing and other computer functions to complete required documentation.
  • Ability to climb stairs and carry up to 40 pounds.
  • Driving License Required