Housing Search Coordinator

Job Type
Fenway Health
Contact Name
Joonsoo Kim

75 Amory St
Boston, MA
United States

Job Description


AIDS Action Committee, a division of Fenway Health, is seeking a Housing Search Coordinator to join our team of passionate housing advocates. AAC’s Housing programs help connect people living with HIV/AIDS to a range of housing services and options, including transitional and permanent affordable housing, supportive congregate and scattered site housing, and rental and utility assistance. The Housing Search Coordinator is a member of the Housing Search & Advocacy program which assists clients with obtaining safe, affordable housing. 


As a Housing Search Coordinator with AIDS Action Committee, you will:

  • Coordinate new client referrals/waitlist, enrollments, and case assignments. Maintain caseloads of eight HSA staff through the program enrollment and entry process. This includes ensuring caseloads are equally distributed based on size, language need, and acuity.
  • Work closely with Housing Search Advocates on priority and/or high acuity clients to ensure a quick and thorough enrollment and entry process.
  • Oversee the Co-op and internship program by managing the recruitment and hiring process, providing ongoing training and supervision, and collaborating on difficult or complex housing barriers.
  • Facilitate housing search groups and training/workshops for internal and external advocates and case managers.
  • Maintain Housing Search website and blog on weekly basis summarizing affordable housing lotteries, opened and closed waiting lists, recently advertised units, and any other relevant resources.
  • Provide direct and in-direct housing search services to individuals living with HIV and at High Risk with the support of the HSA advocate
  • Perform related duties and projects as assigned

Fenway Health offers fantastic benefits to those who quality including:

  • Generous paid time off including 3+ weeks of vacation, 12 sick days, and 12 paid holidays per year  
  • Comprehensive and low-cost health and dental (100% employer contribution) insurance through Blue Cross Blue Shield.
  • Tuition Reimbursement of up to $3000 per year, after one year of service.
  • Employer contributions towards a 403(b) retirement savings account and profit sharing
  • Free Annual Blue Bikes membership
  • Employee wellness program 


  • High School Degree or equivalent plus a minimum of 6 years of relevant work experience in related field required (Note: An Associate’s degree plus 4 years relevant experience or a Bachelor’s degree plus 2 years relevant experience may substitute for the work experience requirement)
  • Experience in human services and/or case management experience.
  • Previous supervisory experience
  • Excellent organizational and administrative skills. Ability to develop and implement sound administrative systems.  
  • Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and/or bilingual/bicultural and GLBT communities.
  • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. 
  • Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

Preferred Qualifications:

  • Experience with HIV services; understanding of HIV care, treatment, and prevention preferred.
  • Strong computer skills and proficient in the use of Microsoft Word and Outlook, as well as electronic databases required. Experience with Microsoft Publisher and WordPress, preferred.
  • Experience advocating for clients with government assistance agencies, housing authorities, private landlords or realtors preferred.
  • Self-directed, motivated and flexible with ability to work both independently and as part of a team.
  • Excellent organizational, interpersonal, written and verbal communications skills.
  • Awareness and sensitivity to the confidential nature of client’s personal information regarding HIV/AIDS and the need for strong boundaries

Physical Requirements:

Ability to meet the following physical requirements with or without reasonable accommodations:

  • Sit at a computer station for extended periods of time
  • Ability to keyboard for extended periods of time

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Highly experienced individuals may be compensated at a higher rate.