Housing Consumer and Education Manager

POSITION SUMMARY

The Housing Consumer Education Manager is responsible for the development of ongoing community outreach programs and communication.  This includes program participants, landlords, businesses, banks, service organizations and coalitions within the Plymouth and Bristol county service areas.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Research the needs of the residents of these communities.  Once needs are established, the Manager shall develop training materials, conduct appropriate workshops through the service area. 
• Establish curriculums in the areas of housing search strategies, landlord training, financial literacy and first time homebuyer workshops.
• Investigate new avenues of funding and growth as well as keep abreast of the program regulations, changes and grant renewals.
• Act as liaison with the local media and businesses.  In the capacity, the Manager shall make contact with local media: find new ways of obtaining media coverage and developing a relationship with local businesses.
• Perform other tasks as necessary to facilitate the smooth function of the Housing Consumer Education Center.

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS

• High attention to detail and commitment to accuracy
• Familiarity with MS Office and demonstrated skills in Word, Excel and PowerPoint
• Ability to work as a team player as well as independently
• Outstanding written and verbal communication skills including public speaking

Experience and Education

• Bachelor’s degree; 2-3 years’ experience in training or marketing; or equivalent combination of education and experience
• HUD Certified Counselor preferred