Housing Case Manager

Job Type
Programmatic/Project Management
Victory Programs, Inc./ReVision Family Home
Contact Name
Kathy Crehan
Contact Email

965 Massachusetts Avenue
Boston, MA
United States

Job Description

The Housing/Stabilization Case Manager is responsible for the coordination and delivery of quality direct case management and stabilization services for Revision Family Home residents and their families. S/he is also responsible for providing housing advocacy and aftercare services that help to support retention in permanent housing.  

Brief description of the essential functions:

  • Work collaboratively to assist the clients/residents in obtaining permanent housing and address any barriers.
  • Develop and monitor service plans as required by the Department of Housing and Community Development.
  • Complete all internal and external designated reports/databases and maintain effective documentation and record keeping including the logs, client case files, and other programmatic needs accurately and in a timely manner as directed by the supervisor
  • Develop, coordinate, and facilitate groups and workshops 
  • Develop and maintain service linkages to support clients/residents and their families, including developing relationships with local service providers.
  • Transport clients/residents to housing, legal, and medical appointments as needed.
  • Ensure arrangement of clinical case conferences and implementation of aftercare planning.
  • Maintain building security including curfew and all procedures, according to program policies and protocols of the residences.
  • Conduct outreach to potential landlord and maintain an update housing resource database.
  • Develop and coordinate a system for follow-up/outcome measurement for up to 12 months post discharge. 



  • Bachelors degree is preferred and/or a minimum of one year of case management experience or one year of experience as a housing advocate and an openness to harm reduction philosophy.
  • Knowledge of family shelter services or residential services.
  • Experience working with DTA and/or homeless population.
  • Must be at least 25 years of age.
  • Valid Massachusetts driver’s license with a safe driving point of 98, 99, 00, 01, 02 or 03.
  • Demonstrated ability to work successfully in multi-cultural settings with diverse client groups, including those with mental health issues.
  • Proficient computer skills, including the use of Microsoft Word and Excel.
  • Strong organizational, writing and communication skills.



  • Monday-Friday (40 hours/week): Monday-Friday 9 am-5 pm, except Wednesday 12 pm-8 pm ​


Rate: $19.78/hr


Victory Programs operates 19 innovative health, housing and prevention programs throughout Greater Boston and Cambridge. Every year we help more than 3,200 individuals and families break down barriers to a brighter future. Our programs serve people who are facing homelessness, drug and alcohol addiction, mental illness, and/or chronic illnesses like HIV/AIDS and provide them with the tools needed to support healthy, self-sufficient lives.


ReVision Family Home in Dorchester is directly connected to ReVision Urban Farm and provides life-stabilization services, intensive housing placement services and vocational case management services to 22 homeless women with their young families and to pregnant women. Our program operates a daycare center for the children that enables our residents to participate in programs that help them increase self-sufficiency, gain healthy nutritional knowledge, search for more permanent housing and build job-readiness skills.


Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity.