Homeownership and Education Manager

Position Summary:

The Homeownership and Education Manager is responsible to management for all administration of NeighborWorks Housing Solutions (NHS) first time homebuyer workshops activities and line of business. The Homeownership Workshop Manager will represent NHS in various Massachusetts communities, as well as working with banks, real estate professionals, government and non-profit agencies, volunteers, families, foundations and various funding sources to promote first time homebuyer programs.

Key Accountabilities and responsibilities:

• Establish and monitor procedures to ensure smooth operation of the Homebuyer Workshops

• Conduct and/or coordinate all pre-purchase education workshops and online classes. To include the management and coordination of all workshop counselors, speakers, sponsors, class structure, curriculum and required materials.

• Coordinate the advertisement, press releases and website postings of all Homebuyer Workshops.

• Develop and maintain a network of local government, nonprofit and other area agencies involved in affordable home ownership to ensure the sustainability of the homebuyer program through financial support.

• Conduct outreach, solicit sponsorship opportunities and execute all sponsor contracts with existing and new lenders. Maintain open communication with all sponsors and speakers to ensure classes runs smoothly.

• Help develop and implement annual budget and production goals for homeownership classes with the Executive Director.

• Manage the budget for the workshops and stay within established parameters.

• Ensure the established NeighborWorks America and CHAPA curriculum is maintained in all classes. Attend and represent the agency at CHAPA, MACDC and NWA workshop and workgroups.

• Report to and coordinate with NHS Board oversight committees

• Ensure and maintain accurate client records, data entry, files and produce timely written and verbal reports for staff and Executive Director.  Effectively use CMS data entry to maintain a digital tracking system, monitor participants, log progress and produce required reports.

• Provide comprehensive individual housing counseling sessions to clients in the community as needed, including, but not limited to: financial literacy, post purchase counseling, homeownership education.

• Supervise all counselors, consultants and speakers in alliance with the organizations goals, curriculum and mission for homeownership education.

• Coordinate with Homeownership Counselors, NHS Real Estate Agent and the Executive Director to ensure the programs runs smoothly and are meeting the client’s need.

• Develop funding sources and establish collaborative partnership with existing agencies and organizations

Education and Experience:

• Bachelor’s degree; 2-3 years’ experience in training or marketing; or equivalent combination of education and experience
• Five or more years’ experience in Homeownership and Counseling
• HUD Certified Counselor preferred