Family Services Coordinator

The Family Services Coordinator is responsible for the overall coordination of family and recovery services, for maintaining the overall security of the residence, for insuring the well being of residents, and for supporting staff in the development and delivery of shelter services for the families being served by Portis Family House.

Brief Description of the job responsibilities:

• Develop family and child care and support plans, based on assessed needs and family goals.
• Develop, implement, promote, facilitate and document weekly groups for clients, utilizing internal and community-based resources to meet the diverse needs of the client population.
• Maintain an up-to-date print and web-based list of family services-related resources, including information pertaining to local educational/social community events, access to schools, transportation and child care resources.
• Assist with the oversight of weekly family activity volunteers; with in-take, assessment and orientation of new residents.
• Maintain the up-keep of the indoor and outdoor play spaces
• Represent Victory Programs, Inc. in external meetings, as assigned.
• Provide assistance with daily office and administrative functions e.g. filing, phone coverage, reception.
• Maintain building security including curfew and all procedures according to agency and program policies and protocols.
• Document all incidents in the program log and/or communicate immediate concerns to your supervisor.
• Respond to emergencies according to agency and program policies and protocols.
• Plan, organize and lead regular outings and field trips for residents and their children to educational and recreational events.

Qualifications:

• Bachelor degree in Early Childhood Education, Special Education, Psychology or related field required, or a Bachelor’s degree in an unrelated field with at least 4 courses or 12 credits in Early Childhood Education, Special Education, Psychology, or a related field.
• Minimum of 1-2 years’ experience working with families with substance disorder, trauma and homeless required.
• Ability to work independently and cooperatively as a member of a professional team.
• Strong organizational, written, and verbal communication skills.
• Strong computer skill, including Microsoft Office and Internet use.
• Demonstrated ability to work successfully in multi-cultural settings with diverse client groups, including people with mental health problems.

Schedule/Hours :

• Full Time Evening Position (40 Hours/week) - Monday-Friday - 2 days a week 4p-12a and 3 days a week 8a-4p

Rate: $21.30/hr

Victory Programs operates 19 innovative health, housing and prevention programs throughout Greater Boston and Cambridge. Every year we help more than 3,200 individuals and families break down barriers to a brighter future. Our programs serve people who are facing homelessness, drug and alcohol addiction, mental illness or chronic illnesses like HIV/AIDS and provide them with the tools needed to support healthy, self-sufficient lives.

Located in Jamaica Plain, Portis Family Home is a residential shelter for homeless and very low-income women and their children. The program can accommodate up to eight families who are addressing substance use disorders. Many of our residents have also experienced domestic violence and are living with other chronic health conditions such as HIV/AIDS. The program provides intensive housing and vocational case management and recovery support services as the resident families transition to more independent and permanent housing settings.
 

Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurances, 19 days of earned time in your first year, sick time, personal days, tuition remission, and a retirement savings opportunity.