EDI Subsidized Housing Coordinator

Official Title: Program Coordinator II

Functional Title: EDI Subsidized Housing Coordinator (Temporary 2 year position with benefits) 

Primary Location: United States-Massachusetts-Boston-100 Cambridge Street

Job: Administrative Services

Agency: Department of Housing & Community Development

Schedule: Full-time

Shift: Day

Job Posting: May 27, 2021, 2:57:37 PM

Number of Openings: 1

Salary: $58,390.54 - $83,591.56 Yearly

Bargaining Unit: 06-NAGE - Professional Admin.

Confidential: No

Department of Housing and Community Development (DHCD) is within Housing and Economic Development Secretariat and its work touches the lives of all Massachusetts residents.  DHCD's mission is to strengthen cities, towns and neighborhoods to enhance the quality of life of Massachusetts residents by providing leadership, professional assistance and financial resources to promote safe, decent affordable housing opportunities, economic vitality of communities and sound municipal management.

The Eviction Diversion Initiative (EDI) Subsidized Housing Coordinator supports the development and implementation of scalable landlord solutions to preserve tenancies and divert households from eviction. It focuses on the federally-funded Subsidized Housing Emergency Rental Assistance (SHERA) Program which helps residents of public and affordable housing clear rent arrearages (unpaid back-rent) caused by the impacts of the COVID 19 pandemic.

Key duties include supporting general program operations, optimizing SHERA’s application processing systems and business processes, analyzing and presenting application and payment data for reporting, performance tracking, and general coordination amongst various stakeholders.  The incumbent works directly with Eviction Diversion Initiative staff and key partners including MassHousing the Massachusetts Housing Partnership, subsidized housing owners and managers, third party consultants, and Local Housing Authorities in Massachusetts.

Under the supervision of the Asset Management & Redevelopment Specialist, the incumbent will be responsible for:

1. Evaluating and processing program application submissions, approvals, and other key documents; tracking program participation and analyzing outcomes; tracking project adherence to deadlines and guidelines; coordinating and participating in program-related meetings and properly documenting; drafting, finalizing and transmitting written communication; and following up by phone and/or email with stakeholders and participants.
2. Creating and analyzing program-related data and synthesizing into reports for management to both track operations as well as to evaluate progress and effectiveness of program interventions/metrics. Based on information, the incumbent suggests recommendations for changes to procedures and guidelines.
3. Developing and maintaining effective systems/processes to facilitate program administration, assuring that necessary data is collected effectively and accurately, and ensuring that the proper documentation is properly filed and stored. Making recommendations for creating new databases/systems. Participating in the design, creation and subsequent development of performance tracking databases with DHCD’s IT Unit.
4. Coordinating and providing training for internal staff as well as external stakeholders regarding changes in business processes and protocols, reporting, and/or use of technical systems.
5. Reviewing, maintaining and updating reference files containing key documents such as standards forms, regulations, policy statements, protocols, and mass communications. Conferring with Senior Management to determine what programmatic materials need to be filed and in what format. Materials may include applications, financial statements, contracts, transmittals, records of payment, certifications, planning documents/studies, letters, audits, and reports. Responsible for maintaining a resource library for technical services unit.

The EDI Subsidized Housing Coordinator may be called upon to provide additional project management, coordination, and/or operational support across other areas of DHCD’s Eviction Diversion Initiative as needed.

PREFERRED QUALIFICATIONS:

1. Experience using business intelligence software.
2. Knowledge of federal grant compliance, including administrative requirements, cost principles, and audit requirements.
3. Knowledge of grant administration, including program and budgeting design, implementation, reporting, and performance tracking.
4. Candidate has demonstrated experience creating and maintaining databases and tracking systems.
5. Candidate has demonstrated experience in housing or community development policy and programs.
6. Excellent organizational and problem solving skills.
7. Attention to detail, customer-focused and the ability to work collaboratively.
8. Excellent written and oral communication skills. 
9. Ability to work independently and as part of a team, manage multiple ongoing priorities and organize time efficiently and effectively while meeting required deadlines.
10. Proficiency using Microsoft Word, Excel, PowerPoint and Access.
11. Strong data analysis and project management skills.

COMMENTS:

Please upload cover letter and resume.

This is a 2 year position with benefits. The end date may be extended based on availability of funding.  Please upload resume and cover letter.

This position is currently a telework position. The successful candidate will work remotely but must be flexible and able to perform duties in a shared office workspace as required.

Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

QUALIFICATIONS:

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Marjorie Lalli - 6175731254