Community Engagement & Safety Associate

Job Type
Property/Asset Management
St Francis House
Contact Name
Allison Fernandez
Contact Email
Contact Phone

39 Boylston Street
Boston, MA, MA
United States

Job Description

Salary Range: $17.50 per hour


(This is a 3:00 PM – 11:00 PM Sunday - Thursday schedule)


Do you want to turn your desire to help people experiencing homelessness into a career? Are you interested in a security or human services career? If so, St. Francis House is looking for a Community Engagement and Safety Lobby Attendant!

The Community Engagement and Safety Lobby Attendant is the front line of staff in St. Francis House for staff, residents, and their guests or visitors outside of Day Shelter hours in the multiple properties they may work in. The Community Engagement and Safety Lobby Attendant works to create a safe, professional, and welcoming environment. The Community Engagement and Safety Lobby Attendant supports shelter operations and safety through activities such as keeping nightly logs, conducting rounds, using the HMIS database, and practice de-escalation tactics to prevent disruptions to services.



  • High school diploma or GED required.
  • Preference will be given to those   with experience working with the homeless population, mental health, or addiction services.
  • Lived experience of homelessness and/or recovery a plus.
  • Bilingual in Spanish preferred.



SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – everyone who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community.