Associate Director of Day Shelter Services

Job Type
Senior Level Positions
St Francis House
Contact Name
Allison Fernandez
Contact Email
Contact Phone

39 Boylston Street
Boston, MA, MA
United States

Job Description

$76,125 - $86,275 per year

Do you have experience managing direct service nonprofit staff? Are you passionate about ensuring social services are provided to those who need it? St. Francis House is actively hiring an Associate Director of Day Shelter Services.

The Associate Director is responsible for coordinating and integrating the programs that comprise the Day Shelter Services: Food Services, Community Engagement and Safety, Clothing Distribution, Volunteer Services, and Guest Services including the Art Therapy Studio. The Associate Director of Day Shelter Services prioritizes managing these areas to promote positive guest outcomes and integrating these programs across the larger agency and continuum of care of homeless services in Boston. The Associate Director of Day Shelter Services ensure strong interdepartmental collaboration and communication and foster an understanding of the departments’ individual and collective contributions to the larger vision within the Programs & Services Department. The Associate Director ensures that policies, procedures and day-to-day practices are aligned with the SFH Philosophy of Care, which commits us to providing trauma-informed, recovery-oriented and person-centered care in all we do.



  • Bachelor’s degree in social work or other relevant areas including counseling, social sciences, public health, or nonprofit management.  
  • Minimum of 5 years successful experience managing a non-profit direct services program--overseeing complex service delivery and program implementation and supervising a diverse group of staff. 
  • Experience providing direct services to people struggling with one or more of the following challenges: homelessness, active substance use, histories of criminal activity and incarceration, and mental illness.  
  • Experience within the homeless services landscape and knowledge of terms, trends and key issues in homeless services (including HUD priorities and regulations and the role of the Continuum of Care).
  • Lived experience with homelessness or recovery a plus.


SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – Candidates who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community are highly encouraged to apply. We are looking forward to speaking with you.  

Application Instruction

Apply directly on our website!